Shipping policy

COTEHOUSE Shipping Policy

Last updated: April 14, 2026]

At COTEHOUSE, we pack every order with care and get it moving as fast as we can — here's what to expect.

Processing Time

Orders are processed and dispatched within [1–3] business days of purchase, Monday through Friday, excluding public holidays. During sale periods or new collection launches, processing may take slightly longer — we'll note this on the site if it applies.

## Where We Ship

We currently ship to the United States, the European Union, and the United Kingdom.

## Shipping Methods & Delivery Times

- Standard International: [10–20] business days — calculated at checkout

- Express International: [5–10] business days — calculated at checkout

Delivery times are estimated from the date of dispatch, not the order date, and begin once your order leaves our facility in India. Actual delivery times can vary by location and customs processing. 

## Order Tracking

You'll receive a shipping confirmation email with tracking information as soon as your order is dispatched. Please allow [24–48] hours for tracking to update after you receive that email.

## Delays

We do everything we can to get orders to you on time, but delivery windows are estimates, not guarantees. Customs processing, local courier delays, holidays, and weather events are outside our control and may affect delivery.

## Lost or Damaged Packages

If your order arrives damaged, or hasn't arrived within the estimated window, contact us at [7seahelp@hotmail.con] within 7 days of the expected delivery date so we can look into it with the carrier.

## Incorrect Address

Please double-check your shipping address at checkout. We're unable to redirect packages once shipped and can't be responsible for orders delivered to an incorrectly entered address.

P.O. Boxes

Questions?

Reach us anytime at [7seahelp@hotmail.com]. For returns and exchanges, see our Refund Policy.